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Utilities – COVID-19 Issues

Last Updated on August 20, 2021

San Diego County’s 2021 Emergency Rental Assistance Program (ERAP) helps eligible households in qualifying areas who have been financially impacted by the COVID-19 pandemic. The program provides payment assistance for renters who need help with rent and utilities (updated July 16, 2021). Read more here –

https://www.sandiegocounty.gov/content/sdc/sdhcd/community-development/COVID-19-Emergency-Rental-Assistance-Program.html#:~:text=The%20County’s%202021%20Emergency%20Rental,help%20with%20rent%20and%20utilities.

 

News from San Diego Gas & Electric:

SDGE has programs to assist consumers affected by the pandemic, but is resuming credit/collection activities beginning October 1, 2021. See this webpage for information about SDG&E and COVID-19:

https://www.sdge.com/coronavirus

Tips on how to save energy at home since you’re spending more time there:

https://www.sdge.com/stay-at-home-tips

 

News from the City of San Diego:

The City of San Diego has a program called Help To Others San Diego (H2O SD) which is a bill payment assistance program for water utility customers who are low income or on a fixed income. More information is available here:

https://www.sandiego.gov/public-utilities/customer-service/h2osd

San Diego County Water Authority

The County Authority and its 24 member agencies are working together to ensure the safety and security of your water supply. The EPA continues to recommend that people use tap water. Additionally, the County Authority and local agencies treat tap water to remove viruses, bacteria, and other contaminants.

 

SDGE and Other Utilities Assistance Programs

SDG&E

  • CARE / FERA Program – The California Alternate Rates for Energy (CARE) program can provide you with a discount on your monthly energy bill (electricity and gas). The Family Electric Rate Assistance (FERA) program offers households of 3 or more people an 18% discount on their monthly electric use. Qualification is based on total household income.
  • Medical Condition / Specialized Equipment – If you or someone in your household has a qualifying medical condition or needs certain medical equipment in your home, you may be eligible to receive more electricity or natural gas at a lower cost through the Medical Baseline Allowance program.
  • Payment Arrangement: E-mail billdiscount@sdge.com or Call 1-800-411-7343

 

Dept. of Health and Social Services (DHSS)

 

News from the California Public Utilities Commission:

General Information:

https://www.cpuc.ca.gov/news-and-updates/newsroom/covid-19

Update on Disconnections. The CPUC has suspended disconnection of utilities for residential and small business customers in California until September 30, 2021.

https://docs.cpuc.ca.gov/PublishedDocs/Published/G000/M389/K401/389401945.PDF

 
 
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