Chat Reference


Chat live with your librarian! No account required. If we are offline you can send us a message but please include contact information so we can get back to you! Chat Reference is also available using AskNow.


Chat live with us!


Chat Reference allows you to ask us questions through online Instant Messaging via the widget above on our website.


This chat service is meant for simple, short, easy to answer, questions. Any questions beyond this scope will be directed to the nearest law library.


Do I need to Log In to Chat with You?

No account is required.


How do I use Chat Reference?

Type your question into the smaller white box with the text “Type here to chat.Press ENTER to send.” Once you’ve hit Enter, we will respond as soon as possible (not necessarily immediately) during chat reference hours.


When can I send you a message?

Chat Reference is available M-F 8 am – 5 pm and Saturday 9 am – 1 pm. Even during these times, Chat Reference may be unavailable due to various circumstances. If you want to leave a question for us when we’re offline, please provide us with a way to contact you later with an answer. Also,you can email us or give us a call at (619) 531-3900.


Is there anything I can’t ask?

We will help with your legal research needs, but we do not provide legal advice. We reserve the right to refuse service if user is inappropriate.


Ask Now

Reference questions are answered by librarians from California’s County Public Law Libraries, and librarians from the San Diego Law Library provide hours of coverage per week in answering law questions. This is a cooperative service of nationwide librarians, so your question will not necessarily be answered by a librarian from the San Diego Law Library.


Click on “AskNow” to be connected to a reference librarian using real-time chat software.